Last updated: December 12, 2025

Liquno Rewards & Incentives operates this store and website, including all related information, content, features, tools, products and services, in order to provide access to its offerings (the “Services”). Liquno Rewards & Incentives is powered by Shopify, which enables us to provide the Services.

Our Services are provided primarily on a business-to-business (B2B) basis. This Privacy Policy applies to any individual whose personal information we collect or process in connection with the Services. This includes representatives, employees, contractors, and other contact persons of our business customers, suppliers, and partners.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.

 

Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another identifiable individual. Personal information does not include information that has been anonymized or de-identified such that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you are located, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including name, company name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment card details, financial account information, transaction details, form of payment, and payment confirmations.
• Account information, including username, password, preferences, and account settings.
• Transaction information, including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and past transactions.
• Communications, including information provided when contacting customer support or otherwise communicating with us.
• Device information, including device type, browser type, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

 

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, contact us, or otherwise provide personal information;
• Automatically through the Services, including through cookies and similar technologies when you use our websites or services;
• From service providers, when they collect or process personal information on our behalf;
• From partners or other third parties, as permitted by applicable law.

 

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

• Provide, tailor, and improve the Services, including order processing, payment handling, shipping, returns, account management, customer support, and personalization of the Services.
• Marketing and advertising, including sending marketing communications by email or postal mail and displaying advertisements based on interactions with the Services, where permitted by law.
• Security and fraud prevention, including account authentication, transaction security, and detection or prevention of fraudulent or unlawful activity.
• Communicating with you, including responding to inquiries, providing operational notices, and maintaining our business relationship.
• Legal and compliance purposes, including compliance with applicable laws, responding to lawful requests, enforcing our terms and policies, and protecting our rights and interests.

 

Legal Bases for Processing (EEA / UK)

Where required under the GDPR or UK data protection laws, we process personal information on one or more of the following legal bases:

• Performance of a contract, such as fulfilling orders and providing the Services;
• Legal obligations, including accounting, tax, and regulatory compliance;
• Legitimate interests, such as improving the Services, preventing fraud, and ensuring network and information security;
• Consent, where required by law (e.g. certain marketing activities), which may be withdrawn at any time.

 

Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate and improve the Services, remember preferences, analyze usage, and support marketing activities where permitted by law.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Services. Where required by law, we use consent mechanisms to manage cookie preferences.

 

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, IT services, analytics, customer support, fulfillment, and shipping;
• With business and marketing partners, where permitted by law, to provide advertising and marketing services. These partners process personal information in accordance with their own privacy notices. Depending on your location, you may have the right to opt out of certain targeted advertising;
• When you direct or consent to disclosure, such as to facilitate delivery or through integrations you choose to use;
• With affiliates within our corporate group;
• In connection with business transactions, such as mergers or restructuring, or to comply with legal obligations, enforce our terms, or protect rights and safety.

 

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services and may process information across different jurisdictions.

We use certain Shopify enhanced features that rely on data from interactions with our store and other merchants. For such processing, Shopify acts as an independent data controller. To learn more, please review:

• Shopify Consumer Privacy Policy: https://privacy.shopify.com/en

 

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties. Information shared on public or third-party platforms may be visible to others and used without limitation by those platforms.

 

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so that we may delete it.

 

Security and Retention of Information

We implement reasonable security measures, but no system is completely secure. Information transmitted over the internet may not be fully secure, and we recommend avoiding unsecured communication channels for sensitive information.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.